What does "research use only" mean?
It means our products are supplied solely for legitimate in-vitro laboratory research conducted by qualified individuals. They are not drugs or supplements, are not approved for human or animal use, and must not be consumed, injected, or ingested. By purchasing, you agree to use them only for lawful research.
Do you provide dosing or usage instructions?
No. We do not provide any guidance on administration, dosing, reconstitution for use, or application. Our products are sold exclusively as research materials, and we make no claims about safety or efficacy for any use.
Do you provide a Certificate of Analysis?
Yes — every batch is tested by an independent third-party laboratory (HPLC + mass spectrometry, with endotoxin screening) and assigned a COA matched to the lot number on your vial. You can verify any lot on our COA page.
Which testing lab do you use?
We use established independent analytical labs such as Janoshik Analytical. COAs name the testing lab and report date so you can confirm the source — we never rely on in-house testing alone.
Why do I need to create an account to view products?
Access to our research catalog and pricing is restricted to registered, age-verified researchers. Creating an account confirms you are 18+ and acknowledge our research-use terms before viewing the catalog.
How are products shipped?
Orders are dispatched discreetly from a US facility, typically within one business day, with 2–4 day domestic delivery and tracking. Products ship as lyophilized (freeze-dried) powder, which is stable for standard shipping.
Do you ship internationally?
We currently focus on domestic US fulfillment. The recipient is the importer of record and is solely responsible for compliance with their local laws; we are not responsible for parcels held or seized by customs.
How should products be stored?
For research integrity, lyophilized material is best kept cool, dry, and out of direct light; long-term storage is typically refrigerated or frozen. Handling and storage are the responsibility of the qualified researcher.
What payment methods do you accept?
We accept major cards through our secure processor and cryptocurrency. Available methods are shown at checkout.
What is your return / refund policy?
Opened products are non-returnable. If an unopened product's batch fails its third-party purity specification, we'll replace it or refund it after verification. Report any issue within 14 days of delivery.
What is Subscribe & Save?
You can set products to auto-resupply on your chosen cadence and save 15% on every recurring order. Pause, skip, or cancel anytime from your account.
How do I contact you?
Email support@maxxuslabs.com — we respond within one business day.